CONT696: Intercultural Competencies

Embrace diversity, empower teams: unlock intercultural competence

This course is for professionals who wish to develop cultural awareness and manage diverse teams. It is also excellent preparation for anyone who would like to learn more about working in a culturally diverse setting. You will explore your own preferences and approaches regarding communication and interaction in the workplace, and how to recognize and respond to cultural differences when interacting with others. By the end of this course, you will develop a philosophy of working in an intercultural setting and learn to employ strategies and tools that support diversity, equity and inclusion. 

Who Should Take This Course?

The course is ideal for

• professionals who work in culturally diverse environments and wish to develop intercultural competencies to effectively manage and communicate with diverse teams
• anyone who wants to learn more about working in a culturally diverse setting and improve their cultural awareness, communication and problem-solving skills
• individuals who want to examine their own cultural identity and biases, and develop strategies to support diversity, equity and inclusion in their workplace
• those who want to become allies and promote systematic change in workplace policies, practices, and cultures by taking personal responsibility for their actions and behaviors, and working to promote diversity

Delivery Method

This course is delivered asynchronously online allowing participants to engage with flexibility at their own convenience. This method provides a balance between self-paced learning and structured coursework while promoting a supportive community where participants can share experiences and ideas.

Professional Development

This course will count towards completion of the Post-Graduate Certificate in Workplace Training and Development.

Students who complete the Post-Graduate Certificate will be eligible to receive advanced standing in the laddering option offered by the Faculty of Education. 

Queen’s University Faculty of Education has designed this the laddering option as a customizable graduate experience, with the inclusion of three different credentials within one course. Laddering will allow you to progress through successive credentials while carrying forward course credits. Students can receive three different credentials: a Post-Graduate Certificate, a Graduate Diploma in Education, and a Professional Master of Education. If you follow the laddering system, you can earn all three credentials with fewer classes overall.

Contact us at edonline@queensu.ca or visit educ.queensu.ca/ladder for more information.

Course Fees

CAD$650.00

Course fees include

• full access to comprehensive course content
• timely feedback from a subject matter expert on assignments
• Shareable Badge of Completion (Queen's University) 
• credit toward the Post-Graduate Certificate in Workplace Training and Development

Policies and more information

• Professional Studies Policies
• Fees, Refunds and Financial Support
• Learn more about Queen’s University, the Faculty of Education and Kingston
• Frequently Asked Questions