Policy

  • Policy

Assessment and Evaluation

Assessment and evaluation tools and practices differ from course to course. The assessment in each course has been designed specifically to match learning outcomes and expectations. For more information please contact us.

Course Accommodations

Applicants who require special accommodations are asked to:

  1. Contact Brandon Ruck at brandon.ruck@queensu.ca about required accommodations at least 2 weeks before the start of the course
  2. Provide necessary documentation upon request
  3. Develop an accommodation plan with us that will be implemented by, and communicated with your course instructor

Course Extensions

A candidate who has completed at least 75% of the required course work by the end of the course will be eligible for an extension.

Failed Grade Appeal

Course participants have the right to appeal a failed grade assigned in a course subject to the marking scheme set out by the course instructor(s).

As a first step, the course participant should email their instructor and request an informal review of the grade. Instructors are strongly encouraged to consent to this review. This request should be made within 10 business days of the grade being received. Normally the instructor will provide a reconsidered grade and notify the candidate by email within a further 10 business days of receipt of the request and any further information being submitted by the course participant.

If the request for an informal review by the instructor is denied or if the course participant is not satisfied with the decision, a formal appeal may be submitted to Brandon Ruck at brandon.ruck@queensu.ca. The appeal must be submitted in writing with copies of all relevant documents not later than 10 business days after the reconsidered grade being received. The appeal will be reviewed by a third party within 10 business days of receiving the appeal.

Refund Policy

  Refunds can only be sent back to the original payment method.

If you drop a course:

  • by the midpoint of the course, you will receive 100% of your course fee
  • after the midpoint, before the end of the course, you will receive 50% of your course fee

The following courses are not eligible for refund:

  • CONT250 - Communicating Effectively with Parents
  • CONT251 - Creating Inclusive Learning Environments