CONT697: Education in Health Sciences

This course will count towards completion of the Post-Graduate Certificate in Workplace Training and Development

Empowering healthcare professionals through culturally responsive education and communication

In this course, you will examine how education and training are delivered in health settings and about communication theories and concepts as they relate to healthcare environments. Self-assessment and reflection will be important components of this professional learning community, where you will learn how diversity affects communication and ways to communicate in culturally responsive ways. There will be opportunities to demonstrate an understanding of the essential elements of strong interpersonal communication in the healthcare environment by developing materials and resources that can be used in your teaching content. 

Who Should Take This Course?

The course is ideal for

  • healthcare professionals looking to improve their communication and teaching skills
  • individuals who want to learn more about cultural responsiveness and how to accommodate diversity in their professional setting
  • educators or trainers in the healthcare field who want to develop their understanding of education and training delivery methods and assessment strategies
  • anyone who wants to improve their interpersonal skills and strategies in healthcare settings and learn how to facilitate the learning of communication skills and strategies specific to healthcare environments

Delivery Method

This course is delivered asynchronously online allowing participants to engage with flexibility at their own convenience. This method provides a balance between self-paced learning and structured 

coursework while promoting a supportive community where participants can share experiences and ideas. 

Professional Development 

This course will count towards completion of the Post-Graduate Certificate in Workplace Training and Development.

Students who complete the Post-Graduate Certificate will be eligible to receive advanced standing in the laddering option offered by the Faculty of Education. 

Queen’s University Faculty of Education has designed this the laddering option as a customizable graduate experience, with the inclusion of three different credentials within one course. Laddering will allow you to progress through successive credentials while carrying forward course credits. Students can receive three different credentials: a Post-Graduate Certificate, a Graduate Diploma in Education, and a Professional Master of Education. If you follow the laddering system, you can earn all three credentials with fewer classes overall.

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Course Fees


Course fees include

Policies and more information

Learning Outcomes

By the end of this course, you will be able to

  • define and describe education in the healthcare setting
  • explain, analyze and adapt models, concepts and strategies related to the healthcare environment
  • facilitate learning of communication skills and strategies specific to the healthcare environment needs
  • explore, identify and define interpersonal skills in healthcare settings
  • choose instructional resources, methods and assessments that are inclusive and culturally responsive
  • evaluate and apply a variety of instructional and assessment tools and strategies for your teaching context

Course Outline


 Minimum hours 

  Module 1: Education and Training Delivery  


  Module 2: Effective Communication


  Module 3: Inclusion and Diversity


  Module 4: Interpersonal Skills


  Module 5: Assessment and Feedback


  Module 6: Putting It All Together


Total hours  


Course Schedule

Session Course Dates Registration Deadline Payment Deadline
Fall 2023 Oct 02, 2023 – Dec 08, 2023 Sep 22, 2023 at 4pm ET Sep 27, 2023 at 4pm ET
Winter 2024 Jan 22, 2024 – Apr 05, 2024 Jan 12, 2024 at 4pm ET Jan 17, 2024 at 4pm ET

Fall 2023

  • Dates: Oct 02, 2023 – Dec 08, 2023
  • Deadline: Sep 22, 2023 at 4pm ET
  • Payment Due: Sep 27, 2023 at 4pm ET

Winter 2024

  • Dates: Jan 22, 2024 – Apr 05, 2024
  • Deadline: Jan 12, 2024 at 4pm ET
  • Payment Due: Jan 17, 2024 at 4pm ET

Application Requirements

While a post-secondary degree/diploma is not required, it is recommended for this program.

Required Technology 

A smartphone or a computer with a web camera and microphone.

Course Materials

This course has no required resources.


Applicants who require special accommodations are asked to:

  • Contact us at least 1 week prior to the start of the course to allow enough time for appropriate accommodations to be made.
  • Provide necessary documentation upon request.