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PROS694: Introduction to Human Resources


This course will count towards completion of the Post-Graduate Certificate in Workplace Training and Development

This course examines the various processes associated with hiring and onboarding new employees to your organization. The course provides a foundational level of knowledge for employers, where learners will finish the course equipped with the tools needed to implement effective recruitment strategies, interviewing skills, and trainings to support success in the workplace. 

Who Should Take This Course?

The course is ideal for employers who are interested in achieving an introductory level understanding and best practice for recruiting, onboarding, and training new employees. This course investigates the importance of training and ensures that employees, the organization’s most important asset, receive the needed training and development to allow for overall success in the workplace.

Delivery Method

This course is delivered asynchronously online allowing participants to engage with flexibility at their own convenience. This method provides a balance between self-paced learning and structured coursework while promoting a supportive community where participants can share experiences and ideas. 

Professional Development

This course will count towards completion of the Post-Graduate Certificate in Workplace Training and Development.

Students who complete the Post-Graduate Certificate will be eligible to receive advanced standing in the laddering option offered by the Faculty of Education. 

Queen’s University Faculty of Education has designed this the laddering option as a customizable graduate experience, with the inclusion of three different credentials within one course. Laddering will allow you to progress through successive credentials while carrying forward course credits. Students can receive three different credentials: a Post-Graduate Certificate, a Graduate Diploma in Education, and a Professional Master of Education. If you follow the laddering system, you can earn all three credentials with fewer classes overall.

Contact us at edonline@queensu.ca or visit educ.queensu.ca/ladder for more information.

Course Fees

CAD$650.00

Course fees include

Policies and more information


Learning Outcomes

By the end of this course, you will be able to

  • identify the depth and breadth of the roles and responsibilities of human resources in the workplace
  • develop a thorough and equitable interview and hiring process
  • explore the importance of onboarding and develop an onboarding plan for new employees
  • assess and identify appropriate trainings for your workplace
  • reflect on skills and strategies you can use to manage workplace communication and potential conflicts

Course Outline

  Modules

 Minimum hours 

  Module 1: Introduction to Human Resources  

10

  Module 2: Hiring and Interview Process

10

  Module 3: Importance of Onboarding

10

  Module 4: Role Analysis and Performance Management

10

  Module 5: Effective Communication Practices

10

Total hours  

50


Course Schedule

Session Course Dates Registration Deadline Payment Deadline
Fall 2025 Sep 29, 2025 – Dec 05, 2025 Sep 19, 2025 at 4pm ET Sep 25, 2025 at 4pm ET
Winter 2026 Jan 26, 2026 – Apr 03, 2026 Jan 16, 2026 at 4pm ET Jan 22, 2026 at 4pm ET

Fall 2025

  • Dates: Sep 29, 2025 – Dec 05, 2025
  • Deadline: Sep 19, 2025 at 4pm ET
  • Payment Due: Sep 25, 2025 at 4pm ET

Winter 2026

  • Dates: Jan 26, 2026 – Apr 03, 2026
  • Deadline: Jan 16, 2026 at 4pm ET
  • Payment Due: Jan 22, 2026 at 4pm ET

Application Requirements

While a post-secondary degree/diploma is not required, it is recommended for this program.

Required Technology

A smartphone or a computer with a web camera and microphone.


Course Materials

Course Materials

This course has no required resources.


Accommodations

Applicants who require special accommodations are asked to:

  • Contact us at least 1 week prior to the start of the course to allow enough time for appropriate accommodations to be made.
  • Provide necessary documentation upon request.