CONT693: Supporting English Language Learners


This course will count towards completion of the Post-Graduate Certificate in Workplace Training and Development

Building stronger multicultural workplaces: empowering English language learners and fluent speakers together

This course is for professionals in teaching or training roles who work with English language learners. It examines some of the cultural and social issues that affect how people work together. This course suggests ways to help English language learners understand and use spoken and written English. You will use videos, articles, personal stories, quizzes, writing exercises and real-life tasks to gain insight into creating a strong and cooperative multicultural work environment. 

Who Should Take This Course?

The course is ideal for

  • professionals in teaching or training roles who work with English language learners (ELLs)
  • trainers delivering workplace courses and coworkers mentoring colleagues
  • small business owners working with multilingual employees 
  • individuals who want to support ELLs and create a strong and cooperative multicultural work environment based on positive communication

Delivery Method

This course is delivered asynchronously online allowing participants to engage with flexibility at their own convenience. This method provides a balance between self-paced learning and structured coursework while promoting a supportive community where participants can share experiences and ideas. 

Professional Development 

This course will count towards completion of the Post-Graduate Certificate in Workplace Training and Development

Students who complete the Post-Graduate Certificate will be eligible to receive advanced standing in the laddering option offered by the Faculty of Education. 

Queen’s University Faculty of Education has designed this the laddering option as a customizable graduate experience, with the inclusion of three different credentials within one course. Laddering will allow you to progress through successive credentials while carrying forward course credits. Students can receive three different credentials: a Post-Graduate Certificate, a Graduate Diploma in Education, and a Professional Master of Education. If you follow the laddering system, you can earn all three credentials with fewer classes overall.

Contact us at edonline@queensu.ca or visit educ.queensu.ca/ladder for more information.

Course Fees

CAD$650.00

Course fees include

Policies and more information


Learning Outcomes

By the end of this course, you will be able to

  • review data on language diversity and immigration in Canada
  • explore the benefits of immigration
  • assess the complexity of English language tasks
  • revise materials for ELLs at different ability levels
  • create workplace environments that support positive communication between ELLs and fluent speakers of English
  • compare cultural similarities and differences, and their roles in shaping workplaces
  • recognize examples of racism and harassment, and learn about legislation intended to combat them
  • synthesize course content to define the role of ELL support

Course Outline

  Modules

 Minimum hours 

  Module 1: Canada, a Multilingual Community  

10

  Module 2: Reaching Your Audience

10

  Module 3: Workplace Culture and Communication

10

  Module 4: Reading and Writing Workplace Documents

10

  Module 5: Promoting Fair and Equitable Workplaces

10

  Module 6: Wanted: ELL Support Coordinator

10

Total hours  

60


Course Schedule

Session Course Dates Registration Deadline Payment Deadline
Summer 2024 Jun 24, 2024 – Aug 09, 2024 Jun 14, 2024 at 4pm ET Jun 20, 2024 at 4pm ET
Fall 2024 Sep 30, 2024 – Dec 06, 2024 Sep 24, 2024 at 4pm ET Sep 26, 2024 at 4pm ET
Winter 2025 Jan 20, 2025 – Apr 04, 2025 Jan 14, 2025 at 4pm ET Jan 14, 2025 at 4pm ET

Summer 2024

  • Dates: Jun 24, 2024 – Aug 09, 2024
  • Deadline: Jun 14, 2024 at 4pm ET
  • Payment Due: Jun 20, 2024 at 4pm ET

Fall 2024

  • Dates: Sep 30, 2024 – Dec 06, 2024
  • Deadline: Sep 24, 2024 at 4pm ET
  • Payment Due: Sep 26, 2024 at 4pm ET

Winter 2025

  • Dates: Jan 20, 2025 – Apr 04, 2025
  • Deadline: Jan 14, 2025 at 4pm ET
  • Payment Due: Jan 14, 2025 at 4pm ET

Application Requirements

While a post-secondary degree/diploma is not required, it is recommended for this program.

Required Technology

A smartphone or a computer with a web camera and microphone.


Course Materials

This course has no required resources.


Accommodations

Applicants who require special accommodations are asked to:

  • Contact us at least 1 week prior to the start of the course to allow enough time for appropriate accommodations to be made.
  • Provide necessary documentation upon request.